We endeavour to dispatch all merchandise within 1 to 2 working days of the order being placed.
All merchandise will be dispatched by royal mail 1st class.
RETURNS...
Defective merchandise that is within the warranty of one year may be returned for credit or replacement.
All merchandise may be returned for a full refund within 30 days of purchase. Items returned greater than 30 days from the date of purchase will be issued credit or replacements.
Digital-remote-controls will accept all returns within the warranty period of one year- providing you contact us with your personal details and the details of the fault. Postage costs to return items are the responsibility of the customer.
Warrantees on all merchandise against defects in material or workmanship for a period equal to the manufacturer's original warranty period of one year. Defective items will be replaced, Digital-remote-controls shall not be liable for any incidental, special or consequential damages for breach of any warranty, expressed or implied, directly or indirectly arising out of customer's installation or use, whether proper or improper, of the product, separately or in combination with other equipment, or from any other cause.
Should the replacement remote control not operate with the intended product or have a manufacturers fault a new replacement or a full refund will be offered to the customer upon receipt of the original replacement purchased from this web site.
IF YOU HAVE A PROBLEM WITH THE REMOTE WE SUPPLIED IT IS QUITE POSSIBLE THERE IS MORE THAN ONE MODEL
WHICH WILL OPERATE YOUR SYSTEM OR THE WRONG REMOTE WAS ORDERED OR SENT.
PLEASE FILL IN THE FORM BELOW TO HELP US RECTIFY THE PROBLEM.